Privacy Policy

2.1 Personal Information:

• Full name, date of birth, and contact information
• Identification documents (passport, driver's license)
• Employment and income information
• Banking and financial information
• Credit history and creditworthiness data

2.2 Technical Information:

• IP address, browser type, and operating system
• Website usage patterns and preferences
• Cookies and similar tracking technologies

2.3 Transaction Information:

• Loan application details and history
• Payment history and account status
• Communication records with our team

We use your information for the following purposes:

• Processing and evaluating loan applications
• Conducting credit assessments and risk analysis
• Managing and servicing your loan account
• Communicating with you about your loan and services
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring security
• Improving our services and customer experience
• Marketing relevant financial products (with your consent)

We may share your information with:

• Credit Bureaus: To assess creditworthiness and report loan performance
• Regulatory Authorities: As required by Papua New Guinea banking regulations
• Service Providers: Third-party vendors who assist in our operations
• Legal Authorities: When required by law or court orders
• Business Partners: With your explicit consent for specific services

We do not sell your personal information to third parties for marketing purposes.

We implement appropriate security measures to protect your information:

• Encryption of sensitive data during transmission and storage
• Secure servers and firewalls to prevent unauthorized access
• Regular security assessments and updates
• Employee training on data protection and confidentiality
• Limited access to personal information on a need-to-know basis

We retain your information for as long as necessary to:

• Provide our lending services
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain accurate business and financial records

Generally, we retain loan-related information for at least 7 years after loan closure, or as required by law.

You have the right to:

• Access: Request copies of your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Restriction: Request limitation on how we process your information
• Objection: Object to processing for marketing purposes
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Our website uses cookies to:

• Remember your preferences and settings
• Provide personalized content and recommendations
• Analyze website usage and performance
• Ensure website security and prevent fraud

You can manage cookie preferences through your browser settings.

If you have questions about this Privacy Policy or our privacy practices, please contact us: